Last updated: Nov 22, 2025
At 237info.com, we believe that trust is the foundation of responsible journalism.
Our commitment to ethics, transparency, and accountability guides every story we publish and every interaction we have with our audience.
This Ethics & Transparency Statement outlines the standards that govern our newsroom, our editorial decisions, and our relationship with readers, partners, and stakeholders.
1. Commitment to Truth & Accuracy
We strive to ensure that all information published on our platform is:
- Thoroughly verified
- Clear and factual
- Balanced and contextualized
- Sourced from reliable and diverse perspectives
Mistakes sometimes occur. When they do, we correct them promptly and openly in accordance with our Corrections & Updates Policy.
2. Independence & Integrity
Editorial independence is central to our mission.
Therefore:
- Our journalists operate free from interference by advertisers, sponsors, or political interests.
- Editorial decisions are made solely by our newsroom based on public interest considerations.
- No individual or organization can buy or influence coverage, opinions, or investigations.
Our independence allows us to report without fear or favour.
3. Transparency With Sources
We are open about how we gather information:
- We identify sources whenever possible.
- Anonymous sources are used only when essential and when they provide verifiable, credible information.
- We never pay sources for information.
We also maintain confidentiality for individuals who would face risk or harm if identified.
4. Avoidance of Conflicts of Interest
All contributors, writers, editors, and staff must:
- Disclose any personal, financial, or professional interests that may influence a story.
- Refrain from covering topics where such conflicts exist.
- Avoid receiving gifts, favors, or incentives that could compromise objectivity.
Conflicts—when unavoidable—are managed through transparency and reassignment.
5. Fairness & Respect
We treat all subjects and communities with respect.
Our journalism avoids:
- Discrimination or prejudice
- Sensationalism
- Unsubstantiated accusations
- Harmful stereotypes
We also give individuals and organizations the opportunity to reply before publishing allegations of wrongdoing.
6. Responsible Reporting
We exercise sensitivity when reporting on:
- Crime and investigations
- Children and vulnerable persons
- Violence, trauma, and disasters
- Public health issues
- Gender-based violence or discrimination
We prioritize accuracy, context, and the protection of dignity.
7. Transparency About Commercial Relationships
To maintain honesty with our audience:
- Sponsored content is always labeled clearly.
- Affiliate links and promotional partnerships are disclosed.
- Advertising does not influence editorial decisions (see our Advertiser & Sponsorship Policy).
We will never hide commercial motives behind editorial content.
8. Community Accountability
We maintain open communication with our readers through:
- Feedback channels
- Corrections and updates
- A transparent Comment Policy
- Regular improvements to editorial quality
We respect constructive criticism and use it to strengthen our reporting.
9. Security & Responsibility in Digital Journalism
We take digital integrity seriously:
- We protect the privacy of our readers, sources, and staff.
- We combat misinformation and do not knowingly publish false, manipulated, or AI-generated deceptive content.
- We use AI tools responsibly, transparently, and with editorial oversight, never as a substitute for human judgment.
10. Commitment to Cameroonian Media Standards
As a Cameroonian news outlet:
- We uphold national journalistic standards.
- We respect cultural diversity and local sensitivities.
- We aim to contribute to a stronger, more accountable media landscape.
Our mission is to inform, educate, and empower the Cameroonian public and its diaspora.
11. Updates to This Statement
We may revise this Ethics & Transparency Statement from time to time to remain aligned with evolving journalistic practices and societal expectations.
Updates become effective immediately upon publication.