Privacy Policy

Last Updated: Nov 22, 2025

237info.com (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you access our website, mobile app, and related services.

By using 237info.com, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information:

1.1. Information You Provide Voluntarily

  • Contact information (e.g., name, email) when you subscribe to newsletters, submit forms, or contact us.
  • Account information (if you create an account on the app/website).
  • Comments or messages you post on the website.
  • Content submissions, if you contribute articles.

1.2. Information Collected Automatically

When you use our website or app, we may automatically collect:

  • Device information (phone model, browser type, OS version).
  • IP address & approximate location (city-level, not GPS).
  • Log data (pages visited, time spent, clicks).
  • Cookies and tracking technologies through tools like:
    • Google Analytics
    • Google AdSense
    • Meta Pixel (if applicable)

Our mobile app may also collect:

  • App performance data
  • Crash reports
  • Advertising identifiers (e.g., Google Advertising ID)

We do not collect GPS location, health data, biometric data, or sensitive personal information unless explicitly provided.

2. How We Use Your Information

We use the collected data to:

  • Provide, maintain, and improve the website and mobile app
  • Personalize content and recommendations
  • Deliver targeted advertisements
  • Send newsletters and updates (only if you opt-in)
  • Monitor analytics to improve user experience
  • Prevent fraud or misuse of our platform
  • Respond to your messages or support requests

We never sell your personal data.

3. Legal Basis for Processing (For GDPR Compliance)

We may process your data based on:

  • Your consent
  • Legitimate interests (platform improvement, analytics, safety)
  • Contractual necessity (when you create an account or subscribe)
  • Compliance with legal obligations

4. Cookies and Tracking Technologies

237info.com uses cookies to:

  • Remember your settings
  • Improve loading speed
  • Personalize ads
  • Measure analytics

You can disable cookies in your browser, but some features may not work properly.

A full description can be found in our Cookie Policy.

5. Sharing of Information

We may share data with:

5.1. Service Providers

Such as:

  • Google Analytics
  • Google AdSense
  • Newsletter/email tools (e.g., Mailchimp)
  • Hosting providers

These parties process data on our behalf and must follow strict privacy rules.

5.2. Legal Requirements

We may disclose information if required by:

  • Court order
  • Police or government request
  • Legal processes

5.3. Advertisers

Advertisers may receive anonymous, aggregated data (never personal identifiers).

6. Data Retention

We retain personal data only for as long as necessary for:

  • Legal compliance
  • Recorded transactions
  • Analytics and service improvement
  • User account management

You may request deletion at any time (see Section 10).

7. Security Measures

We implement reasonable security practices to protect your data, including:

  • HTTPS encryption
  • Secure servers
  • Access controls
  • Regular security audits

No online system is 100% secure, but we take all reasonable steps to protect your information.

8. Children’s Privacy

237info.com is not intended for children under 13.
We do not knowingly collect information from children.
If you believe we have unknowingly collected such data, contact us immediately for removal.

9. International Data Transfers

Some of our service providers (e.g., Google, Meta) may process data outside Cameroon.
These companies comply with international data protection frameworks.

10. Your Rights

Depending on your region, you may have rights to:

  • Request access to your data
  • Request correction
  • Request deletion (“Right to be Forgotten”)
  • Request data portability
  • Withdraw consent at any time
  • Opt out of personalised ads

To request deletion or data access, contact us at:
privacy@237info.com

For app users, you may also request data deletion via the Data Deletion Request Page.

11. External Links

237info.com may contain links to external websites.
We are not responsible for their content or privacy practices.

12. Changes to This Privacy Policy

We may update this policy occasionally.
Changes go into effect immediately when published on this page.
We will notify users of major updates via website notice or app notification.

13. Contact Us

For questions, concerns, or requests related to privacy:

📧 Email: privacy@237info.com
🌐 Website: https://237info.com
📍 Location: Yaoundé, Cameroon