Last Updated: Nov 22, 2025
237info.com (“we”, “our”, “us”) is committed to publishing accurate, fair, and reliable information. This Corrections & Updates Policy outlines how we handle errors, revisions, updates, and user concerns related to our content.
Our goal is to maintain trust with our readers by addressing mistakes transparently and promptly.
1. Our Commitment to Accuracy
Accuracy is central to our mission.
We verify facts before publication and strive to correct any errors that occur.
Any mistake—whether small or significant—will be corrected as soon as it is identified.
2. What Is Considered an Error?
An error may include (but is not limited to):
- Incorrect facts or figures
- Wrong names, dates, or titles
- Misquotes or misattributed statements
- Incorrect locations or event details
- Misleading or incomplete information
- Broken links that misdirect readers
- Errors in translation or interpretation
Errors caused by new external information after publication are considered updates, not corrections.
3. How We Handle Corrections
When an error is identified, we follow a consistent and transparent process:
3.1. Minor Errors
Examples:
- Typos
- Grammar issues
- Spelling errors
These may be corrected silently without a public note, unless they affect meaning.
3.2. Significant Errors
Examples:
- Wrong numbers
- Wrong identity
- Incorrect claims
- Misrepresentation of facts
These require a visible correction note placed at the bottom of the article, detailing:
- What was corrected
- When it was corrected
- Why it was necessary
Correction Note Format:
Correction (DD/MM/YYYY): An earlier version of this article misstated [description]. This has been corrected.
3.3. Ethical or Sensitive Errors
If an error could cause reputational, legal, or safety issues, we:
- Correct the information
- Add a correction note
- Notify affected parties (if necessary)
- Review editorial processes to prevent recurrence
4. How We Handle Updates to Stories
Journalistic stories often evolve over time.
We distinguish between corrections (fixing errors) and updates (adding new information).
4.1. Updates
Updates occur when:
- A story develops
- New facts emerge
- Additional quotes or context are added
- Follow-up information becomes available
Update Note Format:
Update (DD/MM/YYYY): This article has been updated to include new information about [description].
4.2. Live or Developing Stories
For major unfolding events, we may continuously update the same article.
We will:
- Add timestamps
- Maintain a clear timeline
- Distinguish facts from early reports
5. Takedowns and Content Removal
We generally do not remove articles unless:
- There are legal reasons (copyright, defamation, privacy violations)
- Publication puts someone at risk of physical harm
- Information was published based on fabricated or fraudulent sources
If content is removed, a note may be added stating the reason.
We do not remove content simply because it is unfavorable or controversial.
6. User Requests for Corrections
Readers play a vital role in maintaining accuracy.
We welcome correction requests.
To report an error, users may contact:
📧 corrections@237info.com
📧 editorial@237info.com
Please include:
- Link to the article
- Description of the error
- Supporting evidence, if available
We review all requests promptly and respond within a reasonable time.
7. Responsibility and Review
Editors are responsible for:
- Investigating reported errors
- Approving corrections and updates
- Verifying accuracy before and after publication
- Ensuring newsroom transparency
Patterns of repeated errors may result in internal review or staff retraining.
8. Transparency and Accountability
We believe correcting errors openly increases audience trust.
Therefore:
- We never hide corrections
- We do not secretly alter stories in ways that change meaning
- Major mistakes are acknowledged publicly
- Staff are held accountable for repeated inaccuracies
9. Changes to This Policy
We may update this policy occasionally.
A revised version will always be available on this page with a new “Last Updated” date.