Editorial Policy

Last Updated: Nov 22, 2025

237info.com (“we”, “our”, “us”) is committed to accurate, balanced, and ethical journalism for audiences in Cameroon and the global diaspora. This Editorial Policy defines the rules, standards, and practices that guide our reporting, publishing, corrections, and newsroom conduct.

By consuming or contributing to our content, you acknowledge and accept the principles outlined here.

1. Our Mission

237info.com exists to:

  • Provide fast, accurate, and reliable news
  • Inform, educate, and empower Cameroonians at home and abroad
  • Promote transparency, accountability, and constructive public discourse
  • Highlight underreported issues and amplify local voices

We maintain independence from political, commercial, or ideological influence.

2. Editorial Independence

Our editorial decisions are made solely by the newsroom team.

This means:

  • No government, political party, business, or individual dictates what we publish
  • Advertisers and sponsors do not influence editorial content
  • Journalists must avoid conflicts of interest

Sponsored content is published only with clear labeling.

3. Accuracy and Verification

We are committed to publishing accurate, verified, and contextualized information.

Our process includes:

  • Cross-checking facts with multiple credible sources
  • Verifying images, videos, and documents before publication
  • Clearly distinguishing between fact, analysis, and opinion
  • Avoiding sensationalism

When information cannot be verified, we say so clearly.

4. Fairness and Balance

We strive to:

  • Provide both sides of a story when possible
  • Represent diverse voices and communities
  • Avoid favoritism or bias in content selection
  • Ensure commentaries and opinions are appropriately labeled

We give subjects of stories a reasonable opportunity to respond before publication, when appropriate.

5. Use of Sources

We use sources responsibly.

5.1. Named Sources (Preferred)

We prioritize on-the-record statements.

5.2. Anonymous Sources

Anonymous sources may be used only when:

  • The information is important
  • The source faces risk of harm or retaliation
  • The editor approves anonymity

We protect source confidentiality at all times.

5.3. Third-Party Content

External material (videos, images, statements) is used only when:

  • It is verified or clearly attributed
  • Rights and permissions are respected

6. Use of AI, Automation, and Tools

237info.com may use AI tools for:

  • Drafting
  • Research
  • Transcription
  • Translation
  • Headline suggestions

However:

  • All AI-generated content is reviewed and approved by human editors
  • AI is not used to fabricate news or simulate sources
  • Final accountability always rests with the human newsroom team

7. Ethical Conduct

Our journalists and contributors must:

  • Avoid plagiarism
  • Disclose conflicts of interest
  • Not accept bribes, gifts, or favors that influence coverage
  • Maintain professional boundaries when covering sensitive topics
  • Respect privacy except where public interest outweighs it

Violations may result in disciplinary action or termination.

8. Sensitive Content

We handle sensitive topics with care, including:

  • Violence
  • Graphic imagery
  • Crime
  • Death
  • Sexual abuse
  • Minors
  • National security
  • Religion & ethnic tensions

We avoid publishing graphic or traumatizing content unless:

  • It is essential to the story
  • It serves public interest
  • A viewer discretion warning is added

9. Corrections and Updates

We correct errors promptly and transparently.

If an error is found:

  • It will be corrected clearly in the article
  • Major corrections will be timestamped
  • We will not delete stories to hide mistakes
  • Updates due to new information will be labeled “UPDATED”

Readers may request corrections via:
📧 corrections@237info.com

A full Corrections Policy can be produced if needed.

10. Opinion, Editorials, and Commentary

Opinion content is clearly labeled as:

  • Opinion
  • Commentary
  • Editorial

These pieces represent the views of authors, not the newsroom.

We do not publish hate speech, defamation, or unverified allegations.

11. User-Generated Content: Comments & Submissions

Users may submit comments or content under the following rules:

  • No hate speech, insults, threats, or harassment
  • No misinformation or false claims
  • No spam or commercial promotions
  • No impersonation

We reserve the right to remove comments or ban users who violate these rules.

12. Diversity and Inclusion

We are committed to representing Cameroon’s:

  • Cultures
  • Regions
  • Languages
  • Genders
  • Social groups

We avoid stereotyping and strive for equal representation across our coverage.

13. Corrections, Complaints & Editorial Review

Anyone may submit:

  • Complaints
  • Requests for correction
  • Requests for takedown (copyright, privacy issues)

We review all submissions promptly and respond within a reasonable timeframe.

Contact:
📧 editorial@237info.com

14. Transparency in Funding and Advertising

  • Sponsored content is clearly marked as “Sponsored”
  • Authors of sponsored content are disclosed
  • Advertisers have no influence on editorial decisions
  • Affiliate links are disclosed in accordance with global standards

15. Changes to the Editorial Policy

We may revise this Editorial Policy periodically.
All updates will be posted on this page.